If you need to choose an investigative agency to carry out an investigation, then focus on these characteristics.

When you reach the point of having to resort to an investigative agency, it means that the situation for you has become very serious. That’s why you can’t afford to make mistakes during the selection process of the agency that will follow you.

If you have already read the previous post titled “What does a private investigator do,” you know that a private investigator must have a prefectural license that has no territorial constraints and is strictly personal. This means that only the holder of the license is entitled to direct and manage the investigative activities.

So the first thing you need to check when you need to give an investigative assignment to someone is that the person you are facing has the license and that their agency is registered with the Chamber of Commerce. In addition, it is a good idea to ensure that they are available by phone 24 hours a day, 7 days a week. This is because you need to feel comfortable being able to contact them whenever you feel the need to be updated on the progress of their work, your suspicions, and what is most necessary for you to manage your emotions.

24-hour availability is therefore essential in contributing to your peace of mind because not knowing what is happening would increase your anxiety level.

That being said, the areas in which a private investigator operates are divided into two macro categories:

What is an investigative agency?

A private investigative agency is an organization that provides a range of services to individuals and companies, including private security and investigative services. These agencies are generally owned by individuals or small business owners who employ private investigators to perform various tasks, such as investigating a suspect, locating a lost item, or searching for missing people.

Private investigators can be hired by individuals to assist in a range of issues, including divorce proceedings, custody disputes, fraud investigations, and insurance claims.

Private investigators also perform other roles, such as lawyers and bail bondsmen. Although these agencies are generally free-lance professionals, some states have laws requiring them to obtain a license.

The license can be obtained by passing an exam and paying a fee. Private investigations can be carried out by part-time or full-time personnel. In most cases, the owner will handle most of the contact with customers, while employees will perform the investigative work.

Private investigative agencies vary greatly in size and scope. Some provide basic security services, while others offer more comprehensive services, such as financial crime investigations and missing persons cases.

When choosing a private investigative agency, it is important to do research and ensure that it has the necessary experience to handle your needs.

What does a private investigation agency do: Personal and family investigations

Given the delicacy of the work that will be carried out, the qualities that a professional in the sector who deals with this type of investigation must possess are undoubtedly reliability, confidentiality and discretion.

But also empathy and sensitivity since someone who turns to a private investigator is often in a state of great turmoil.

In fact, they are experiencing a particular period of emotional fragility.

Let’s take as an example the most classic of personal investigations: the case of infidelity. In a situation like this, there are not only the feelings of the person who has been betrayed, but there may also be custody of minor children and property issues.

For this reason, it is necessary to clearly and unambiguously identify the evidence of the fact so as to allow the victim of the infidelity to act legally from a position of undeniable advantage.

Of course, the collection of evidence must be done through legal methods.

These can be, for example:

  • Surveillance operations
  • Recordings
  • Tailings
  • Observations

All actions that an expert private investigator knows how to carry out discreetly and effectively, i.e. without being discovered by the person being investigated.

Furthermore, the private detective must also ensure accurate filing and preservation of the collected evidence. Otherwise, they could not be brought to court in front of a judge.

What does a private investigation agency do: Investigations in the corporate and industrial sectors

A private investigation agency can also be very useful in the corporate sector to prevent computer crimes and company thefts or to uncover cases of industrial espionage, disloyal employees who improperly appropriate money, assets or company data or who fraudulently exploit the permissions provided by law no. 104, who unjustifiably absented or who pretend to be sick.


When you turn to a private investigation agency, first check that it is registered with the Chamber of Commerce and that its owner has a regular prefectural license.

Then make sure that the person in front of you is able to understand your particular emotional state, stress and anxiety and that they guarantee their availability 24 hours a day, seven days a week.

Once you have verified all these things, have confidence in their work.

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